About Our Workshop

Heales Cycles was established way back in 1936, and the shop remains independently owned and locally run to this day.

Our expert mechanics take pride in the fact that they can fix any bike. Attention to detail is our thing – you won’t get this level of customer service online or from some big chain.

Heales Workshop Terms

What to expect (timeline)

 

  • Contact us by phone, e-mail or the contact us form below to book a timeslot in the workshop.

 

  • We take a £15 booking deposit either by phone or at the door when placing the booking (if you wish to cancel we need at least a weeks notice to refund the deposit).

 

  • We require the bike to be with us by 10:30AM on the day of the booking (unless otherwise agreed).

 

  • Our labour rates are quoted based on Heales Cycles Ltd. supplying all parts and accessories.

 

  • If you are supplying your own parts (which we could source) there is a corking fee of £10 per item.

 

  • Each bike will be assessed and quoted on the day of the booking and we will be in touch to discuss the quote by phone. We will also give an estimated timescale for the completion of the work (based on part availability). A detailed quote is available for an additional £30, printed or e-mailed.

 

  • If there are any further delays, we will be in touch to update you as soon as we have been made aware.

 

  • If either party is not happy to carry out the work quoted (we will work with you as best as possible), there is a £15 quotation fee charge which is deducted from the initial booking deposit. We are proud of our workshop standards and it is important to us that your bicycle leaves us in a safe state as a minimum.

 

  • Once the bicycle is completed or cancelled, we ask for the bicycle to be collected within 48 hours (unless otherwise agreed). Once the 48-hour period has passed, we will charge £5 per day storage fee. After the 90-day period, we will dispose of/ scrap the bicycle to recoup loss of earnings.
Workshop Pricing Price
Quote (if no work goes ahead) £15.00
Bicycle MOT £45.00
Silver Service £75.00
Gold Service (with Bike Wash) £90.00
Workshop Hourly Rate £60.00
Service Labour Add On’s (Silver and Gold)
Bike Wash £20 £20.00
Degrease £20 (removed and Cleaned) £20.00
BB Clean and Regrease £15.00
Headset Clean and Regrease £15.00
Brake Bleed Per Brake (includes fluid) £25.00
Dropper Post Cable Replacement from (Plus Parts) £15.00
Internal Cables (quoted based on bike once inspected) £?
Fork Bath Oil (Labour £65 + £ Seal Kit) £65.00
Shock Air Can Service (£45 + £ Seal Kit) £45.00
Sealant Top Up (through valve per wheel includes sealant) £14.00
Spoke Replacement (Plus Spokes) £10.00
Brakes
Brake Tune Per Brake (minor adjustments) £10.00
Rotor True £10.00
Brake Service £30.00
Brake Bleed Per Brake £25.00
Internal Routing May concour a extra charge £?
Gears
1x Tune £15.00
1x Service (Hanger straighten included) £20.00
2/3x Tune £25.00
2/3x Service  (Hanger straighten included) £30.00
Internal Routing may concour a extra charge £?
Headset
Adjustment/Set Torque £10.00
Clean and Service £25.00
Facing Headtube £25.00
Bottom Bracket
Adjustment /Set Torque £10.00
BB Clean and Service £25.00
Cut and Clean Thread and Face BB Shell £25.00
Wheels
Wheel True From £10.00
Spoke Replacement From £15.00
Wheel Build (all parts supplied by us) £50.00
Front Hub Service Labour £20.00
Rear Hub Service Labour (Plus Parts) £25.00
Punctures/Tubeless
Dyna Plug Per Plug (tubeless repair) £5.00
Tubless Set Up Labour Per Wheel (Already Taped/Tyre Swap) £20.00
Full Tubless Set Up Labour Per Wheel £25.00
Puncture Tube Replacement from (plus new tube) NO BOOKING REQUIRED SAME DAY £10.00
Fit Tubed Tyre £10.00
Suspension Servicing
Fork Bath Oil and Seal Replacment Labour (plus seals) £65.00
Air Can Service (plus Seals) £45.00
Damper rebuild 3rd Party £?
Regas 3rd Party £?
Stantion Replacement (3rd Party) £?
Steerer Tube Replacement (3rd Party) £?
Pivots
Service and Inspection (bearing replacement) Per Pivot plus Bearing £10.00
Accessory Fitting
Mudguards £25.00
Child Seat £15.00
Pannier Rack £15.00
Handle Bar Bars £15.00
Dynamo Lighting is based on a Hourly Rate in 15 Minute segments £?
Saddle Fit £10.00
Handle Bar Swap starts from £15.00
Soft Ware/ Updating/Fault Finding
Bosch 30 Mins £30.00
Shimano 30 Mins £30.00
Extra time will be charged based on hourly labour rate in 15 Min segments
Bike Builds
Bike Build from a box you supplied starts from (free if bought from us) £75.00
Custom Bike Build Consultation 60 mins (Reimbursed if purchased from us) £60.00
Custom Build Labour from £150.00
There will always be some jobs not listed above that we can quote for, Please Ask.
All labour prices above are based on Heales Cycles supplying all parts!
Parts Supplied that we can souce will have a £10 Corking Fee Per Item!
Heales Quote £15
Visual Inspection for Damage or Fatigue to Bicycle Frame/Components
Frame and Drop out alinement will be checked.
Tyres Checked for Wear and Damage
Chain Checked for Wear
Brake Pads Checked for Wear
Hubs Checked for Play and Smooth Running
Headset Checked for Play and Smooth Running
Bottom Bracket Check for Play and Smooth Running
Pedals Checked for Wear and Damage
If applicable to be quoted
Chain Degrease
Soft Wear Update
Tubless Sealant Top Up
Suspension Inspected and advise on service
Pivots Checked for Wear or Damage
Dynamo Lighting Inspected for Wear/Damage
Dropper Post Service/Inspected
A verbal break down will be provided by Phone
A witten copy is avaiable for additional £30
Bicycle MOT £45
Visual Inspection for Damage or Fatigue to Bicycle Frame/Components
Frame and Drop out alinement will be checked.
Tyres Checked for Wear and Damage
Chain Checked for Wear
Brake Pads Checked for Wear
Hubs Checked for Play and Smooth Running
Headset Checked for Play and Smooth Running
Bottom Bracket Check for Play and Smooth Running
Pedals Checked for Wear and Damage
If applicable
Quote Soft Wear Update
Quote Tubless Sealant Top Up
Quote Suspension Inspected and advise on service
Quote Pivots Checked for Wear or Damage
Quote Dynamo Lighting Inspected for Wear/Damage
Quote Dropper Post Service/Inspected
On top of Quote
Handle Bars Alined
Bolts Check and Torque
Level Saddle
Pump Tyres/ Inspect for wear
Oil Chain
Minor adjustment to Gears
Minor adjustment to Brakes
Check Spoke Tension
No Parts Replaced.
Silver Service £75
Visual Inspection for Damage or Fatigue to Bicycle Frame/Components
Frame and Drop out alinement will be checked.
Tyres Checked for Wear and Damage
Chain Checked for Wear
Brake Pads Checked for Wear
Hubs Checked for Play and Smooth Running
Headset Checked for Play and Smooth Running
Bottom Bracket Check for Play and Smooth Running
Pedals Checked for Wear and Damage
Handle Bars Alined
Bolts Check and Torque
Level Saddle
Pump Tyres/ Inspect for wear
Oil Chain
Check Spoke Tension
If applicable
Quote for Drive Chain Degrease
Quote Soft Wear Update
Quote Tubless Sealant Top Up
Quote Suspension Inspected and advise on service
Quote Pivots Checked for Wear or Damage
Quote Dynamo Lighting Inspected for Wear/Damage
Quote Dropper Post Service/Inspected
On Top of Bicycle MOT
Service and Adjust Gears, including hanger straightening  (plus parts)
Service and Adjust Brakes (plus parts)
Adjust Headset
Adjust BB
Adjust Hubs
Minor Wheel Truing
Labour includes Cables fitting and Chain and Cassette fitting if required (Plus Parts)
Gold Service £90 (Bike Wash)
Visual Inspection for Damage or Fatigue to Bicycle Frame/Components
Frame and Drop out alinement will be checked.
Tyres Checked for Wear and Damage
Chain Checked for Wear
Brake Pads Checked for Wear
Hubs Checked for Play and Smooth Running
Headset Checked for Play and Smooth Running
Bottom Bracket Check for Play and Smooth Running
Pedals Checked for Wear and Damage
Handle Bars Alined
Bolts Check and Torque
Level Saddle
Pump Tyres/ Inspect for wear
Oil Chain
Check Spoke Tension
If applicable
Quote for Drive Chain Degrease
Quote Soft Wear Update
Quote Tubless Sealant Top Up
Quote Suspension Inspected and advise on service
Quote Pivots Checked for Wear or Damage
Quote Dynamo Lighting Inspected for Wear/Damage
Quote Dropper Post Service/Inspected
Service and Adjust Gears, including hanger straightening  (plus parts)
Service and Adjust Brakes (Plus Parts)
Adjust Headset
Adjust BB
Adjust Hubs
Minor Wheel Truing
Labour includes Cables fitting and Chain and Cassette fitting if required (Plus Parts)
On Top of Silver Service
Bike Wash
  • Max. file size: 50 MB.
  • Max. file size: 50 MB.