About Heales Cycles

We’re crazy about bikes and we cater for all customers – from commuters and families to bike nuts like us.

Want to buy a bike? Great. We provide a knowledgeable, friendly, specialist service, stocking carefully selected boutique brands, hand-picked to serve the needs of our customers.



Online orders
We will endeavour to ship all orders the same or next working day on all INSTOCK items. Please note during busy periods, dispatch will be within 48 hours
If your order is desperate please call us and quote your order number.
For next day/courier delivery please ensure your order is in before 3pm.
Due to the nature of securely and safely shipping bikes, time frames may be longer as we will ensure the bike is packed to the best standards.
In the event of any problems or damage to items received, please notify us within 48 hours of receipt anything after this will greatly hinder and claims we wish to make with the couriers.

Want to get your bike fixed or serviced? Even better. Our expert mechanics take pride in the fact that they can fix any bike. Attention to detail is our thing – you won’t get this level of customer service online or from some big chain.

Where we’re based

We love where we are based. Epping Forest is on our doorstep – it’s like being on the edge of our very own trail centre, offering instant access to cross country rides and informing the brands and products we carry. But it’s not all off-road. We’re on the edge of London too, so we also specialise in urban cycling products for commuters looking for sustainable methods of transport.

Heales Cycles was established way back in 1936, and the shop remains independently owned and locally run to this day. We support and are supported by our local authority, Waltham Forest, and The Corporation of London, which owns Epping Forest. We’re community focused and engage with local schools and businesses.

We eat, sleep and drink bikes. Plus, we get to sell and fix them, too.

We are a highly rated established local bike shop in Highams Park, East London.